Get in touch

Contact us

We read every message. Pick the address that fits so it reaches the right place fastest.

💬

Product support

Something not working, or a question about how a feature behaves?

support@aytech.site

💳

Billing & refunds

Invoices, plan changes, cancellations or refund requests.

billing@aytech.site

🔐

Security reports

Found a vulnerability? Please tell us before disclosing publicly — we respond fast.

security@aytech.site

🤝

Partnerships & legal

Integration proposals, press, or legal correspondence.

hello@aytech.site

Response times

We are a small studio, so support is handled by the people who build the product. Typical response times:

  • Paid subscribers: within 1 business day
  • Free accounts: within 3 business days
  • Security reports: within 24 hours

Before you write

Many questions are already answered in our documentation and blog. If your issue relates to a payment, including your order reference from Polar or Creem helps us resolve it in one reply instead of three.